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University of Connecticut School of Engineering Engineering Computing Services

Create Help Desk Ticket   |   860-486-1821  |  Engineering II Building, Room 306B  |  8:00AM to 5:00PM M-F

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The School of Engineering at the University of Connecticut has been granted a subscription to the Microsoft Developer Network Academic Alliance (MSDNAA) program. Through this offer each student is entitled to a free academic license to many of the software packages offered by Microsoft (not Office). Although this license restricts use of the software to academic purposes, it is available for your personal computers and licensed to you personally.


1. Who is eligible?

Anyone taking at least a 1 credit course in one of the five academic departments in the School of Engineering. You must have an engineering computer account to access this resource.

2. How do I get this software?

Bookmark the following link: MSDN AA Use your engineering username/password to login.

3. Is the software mine to keep?

Yes, you may install it on your personal computer and keep it after you leave the university. Note that the academic use clause will still apply.

4. What does "academic use only" mean?

You will receive an end user license agreement when you download the software. That is the official statement and nothing said here has any impact on that agreement. Basically, the agreement says that the software cannot be used for commercial purposes. It can be used for instruction, research, and even personal enrichment after you leave the school. You may not sell or transfer ownership of your license to anyone else.

5. When I download software I get a file that ends with .sdc and is 404KB. What is that?

All software requires two downloads. The first is a small executable file used to used to download and decrypt Secure Digital Container (sdc). When this is run, it will start a second download which expands into your iso file. This is a CD or DVD image that can be burned to optical media or mounted by third party software.

6. How many times can I install this?

Most software can be activated twice. Windows 7 only allows 1. If you need more keys to install, you may request them. You can install software on all computers you personally own and use.

7. What if I sell my software on eBay?

The software key that comes with your software is generated for you by name. If the software ends up in the hands of someone else, you will be accountable. Neither the school nor the university will represent you if you choose to break the law.

8. Where can I get help?

Our help desk will be glad to answer questions for you. You can contact them at 486-1821 or by email at For MSDN questions only, you may email

9. What is an .iso file and how do I use it?

An ISO image file is a CD or DVD disk image. This must be 'burned' onto a CD/DVD as appropriate before using. The learning center in ITEB has DVD burners and EII has CD-RW drives. There are also third party tools that you can use to directly mount your .iso file on your filesystem like Virtual CloneDrive.